Who is responsible
Pinchit, the business operating www.pinchit.in, decides why and how the personal information described in this notice is used. The trading name and GST details are listed on the business identity page.
For a privacy question or request, email priyamjain@pinchit.in.
What we collect
Information you provide
The website contact form collects the email address or phone number you choose to enter. If you contact us by email or continue a conversation, we also receive the information you include in that correspondence, such as your name, role, company and details about the process you want to discuss.
Please do not put passwords, financial account details, government identity documents, health information or other sensitive material into the contact field.
Hosting and security information
Like most hosted websites, our hosting provider may process request and diagnostic information needed to deliver and protect the site. This can include an IP address, request time, requested page, browser or device information, and security or error logs.
Website analytics
We use Vercel Web Analytics for aggregated website measurement. It may record a timestamp, page path, referring site, general location, browser, operating system, device type, and limited interaction events such as a section view, CTA click, scroll milestone or engaged-time milestone.
Before analytics receives a page URL, Pinchit removes fragments and all query parameters except restricted campaign values such as utm_source, utm_medium and utm_campaign. Contact details are not sent as analytics event properties.
How and why we use information
- Respond to an inquiry. We use the contact detail you submit to understand and reply to your request.
- Take steps toward an engagement. If you ask us to assess or propose work, we use the relevant correspondence to prepare that response.
- Run and secure the website. Technical information helps deliver pages, diagnose errors, prevent abuse and protect the service.
- Understand broad website use. Aggregated analytics helps us see which pages and topics are useful and improve the site.
- Meet legal obligations. We may keep or disclose information where tax, accounting, dispute-resolution or other applicable law requires it.
Depending on the context and applicable law, these uses are based on your request or consent, steps taken before a contract, performance of a contract, compliance with law, or our legitimate interest in operating a secure and useful business website. Where consent is required, you may withdraw it for future processing.
Retention and security
Inquiry and correspondence data is kept only for as long as reasonably needed to respond, assess a possible engagement, manage an ongoing relationship, resolve a dispute, or satisfy applicable legal, tax and accounting duties. The appropriate period depends on the stage and context of the relationship.
We use access controls and private storage for submitted contact details and limit access to people and providers who need it for the stated purpose. No internet service can promise absolute security; if a material incident affects your information, we will respond and notify as applicable law requires.
Your choices and rights
Depending on where you live and which law applies, you may be able to ask for access to, correction of, or deletion of your personal information; withdraw consent; object to or restrict some processing; request a portable copy; or complain to an appropriate data-protection authority.
Email priyamjain@pinchit.in with enough information for us to identify the relevant record. We may need to verify your identity before acting, and some information may be retained where law or a valid legal claim requires it.
If you no longer want us to contact you about an inquiry, say so in a reply or email us. Withdrawing consent does not make earlier lawful processing unlawful.
Children and third-party sites
Pinchit provides business services and the website is not directed to children. We do not knowingly ask children to submit personal information through the contact form.
Links to other websites are governed by those sites’ own notices and practices. Pinchit is not responsible for their privacy practices.
Changes to this notice
We may update this notice when the website, service providers or applicable requirements change. The effective and updated dates at the top show which version applies. Material changes will be made clear on this page.
Contact
Questions, complaints and rights requests can be sent to priyamjain@pinchit.in. Please put “Privacy” in the subject line so the request is routed correctly.
This notice covers the Pinchit website and direct business correspondence. Data processed for a client’s product or project is also governed by the applicable engagement terms and the Client Data & Project IP Policy.